Shipping & Returns
We offer free standard shipping on all merchandise orders of $ 50 and over (excluding taxes). Applicable in Canada only.
Shipping to Canada
|Region||50$ & + *||50$ & - *||Delay **|
|Québec||Free||8$||1 to 3 working days|
|Ontario||Free||8$||3 to 4 working days|
|Nova Scotia||Free||8$||4 to 5 working days|
|Prince Edward Island||Free||8$||4 to 5 working days|
|New Brunswick||Free||8$||4 to 5 working days|
|Newfoundland||Free||8$||4 to 5 working days|
|Saskatchewan||Free||8$||6 to 8 working days|
|Manitoba||Free||8$||6 to 8 working days|
|Alberta||Free||8$||6 to 8 working days|
|British Columbia||Free (*with 100$ and more)||15$||7 to 9 working days|
|Nunavut||Free (*with 100$ and more)||18$||7 to 9 working days|
|Northwest Territories||Free||8$||7 to 9 working days|
|Yukon||Free||8$||7 to 9 working days|
* Price in effect for Standard Shipping. Amount shown before taxes.
** The times are approximate in working days. We are not responsible for any overrun caused by any carrier.
|Region||Free Standard Shipping (Minimum Value)||Standard Shipping||Delivery time (approximate)|
|USA||150$||18$||7 to 9 working days|
All orders are shipped Monday to Friday, except for statutory holidays in Quebec and Canada.
All of our shipments are shipped with a tracking number. Once your order has been completed, an email confirming shipment will be sent to you with the corresponding tracking number. At all times, you will be able to track your package.
We hope you are satisfied with all the products and tools you purchase from Bradörf & Origa. Where applicable, we accept exchanges or returns within 14 working days from the date of receipt of the package on TOOLS ONLY (consumable products are not exchangeable, returnable or refundable) provided the following conditions are met:
- The item has not been used
- It is kept in its original packaging and it must be intact (No postage sticker must be stuck on it)
- The receipt of the transaction or your contact details are MANDATORY
- The reason for the exchange or refund is valid and verifiable.
If you are not completely satisfied with your purchase from Bradörf & Origa, call customer service at 1 (819) 604-9595 (Monday through Friday 9:00 a.m. to 5:00 p.m. Eastern Time) to let us know. You must return your purchase to us at your expense in the original packaging, upon receipt of your package, and following an inspection, we will refund your purchase (less shipping costs) only if the item is functional and in good condition. In all cases, returned tools must be in their original packaging, complete with all accessories and the item must not be damaged. Tests will be performed upon return to our shipping center prior to reimbursement. The return costs will have to be borne by you. Consumable products are not returnable, exchangeable or refundable.